Why eServeInfotech
Anyone can swap a part. What Canberra keeps coming back for is the way we work: honest diagnostics, upfront prices, and repairs done properly the first time.

Day To Day
Most repairs completed same day. We know you can't afford to wait.
Most repairs completed same day. We know you can't afford to wait.
We come to your home or office at no extra charge. No surprises.
We come to your home or office at no extra charge. No surprises.
Service available at a nominal surcharge only for evening and weekend bookings.
Service available at a nominal surcharge only for evening and weekend bookings.
Special pricing for students. Stay productive and on budget.
Special pricing for students. Stay productive and on budget.
Australian Computer Society certified with 18+ years of real-world experience.
Australian Computer Society certified with 18+ years of real-world experience.
Part of your community: local, responsive, and accountable.
Part of your community: local, responsive, and accountable.
How It Works
Call, text or send a message. Describe the problem in your own words, no tech speak needed.
A preliminary, initial diagnostic to assess the device properly and tell you exactly what is wrong, with an upfront quote.
Nothing happens without your go-ahead. If we can’t fix it, you don’t pay. Simple.
Most repairs are done the same day, tested end to end before the device comes back to you.
Business IT
We support businesses across Canberra and the surrounding region with their everyday IT, on top of individual device repairs. From small offices to schools, we help teams stay up and running with networking, servers, cloud setup, and ongoing managed support.
We work confidently with platforms like Microsoft 365, Azure, and AWS, alongside business networking, firewalls, and point-of-sale systems. Whether it's one laptop or your whole office, we've got it covered.
Google Reviews
Geoffrey Dunn
Local Guide · 40 reviewsManaged to smash my laptop screen. Emraan replaced it quickly, professionally and without fuss. Reasonable price too. Highly recommended!
Toby Ward
2 reviewsI took my laptop into ESERVE INFOTECH following substantial water damage and within a week, with the help of Emraan specifically, I got it back completely fixed and ready to use again. Great service and reasonably priced.
Anne Maria Jogy
2 reviewsI had recently broke my laptop screen and Emraan fixed it within just 1 day. Great guy and highly recommended.
Zahra Bihi
4 reviewsGreat service and quick turn around. Really appreciate it. Thank you!
Elisa Zeng
3 reviewsHe's a very nice and understanding person who excels at saving MacBooks! Thank you for fixing the serious liquid damage!
Quan Banh
3 reviewsMy laptop's connectors were broken because of my silly mistake (I dropped it). So it couldn't charge anymore. Thanks to Emraan with his clear explanation and excellent service.
D Durie
2 reviewsThank you so very much Emraan, for your responsive, knowledgeable, calm, gracious and efficient support in my emergency. I am so very very grateful to you.
Foxtrot Shaw
2 reviewsMy laptop wouldn't charge so I was going to purchase a battery through eServe Infotech. Imran opened it up to check the issue and it turned out to be a broken connection. Very glad I didn't waste money on a battery. All fixed in 24 hours.
ivan salgado
2 reviewsImran fixed my MacBook Pro that I was having issues with. He is very professional, his service was very quick and the cost was very reasonable. I highly recommend him.
pan zhong
1 reviewVery good customer service, high efficiency, timely follow-up of projects. Highly recommended.
Sun Ruohan
1 reviewI really appreciate Imran's help! I was desperate to find that my computer was broken in the first week of school, and the damage was very serious. But Imran quickly calmed me down and repaired my data!
Jen Weekes
5 reviewseServe offered a timely service at a reasonable price. My computer wouldn't power on. The problem was isolated and the options were given. I opted for a hard drive backup and this was delivered to my home after hours. Great service.
Sue Smith
11 reviewsImran fixed a problem on my computer after a change of email software. He was reliable, knowledgeable and professional. I can highly recommend him.
Barbara Fairchild
Local Guide · 24 reviewsI had uninstalled Norton and my laptop's performance became more and more erratic, with DNS issues and so on. Even a Windows reset didn't work. So I took it to eServe and asked if they could reformat it.
William Johnston
1 reviewAmazing service, went in to get my graphics card fixed on short notice. Infotech was more than willing to assist, with really fast turnaround times. I highly recommend.
Pat Liu
1 reviewMy laptop had an issue with the hinge base, with both sides broken. Imran was considerate and fixed the base quickly, and my laptop was returned the next morning. Really appreciate the help!
Peter Hockings
5 reviewsI contacted Imran about my water damaged MacBook and he managed to diagnose and fix the issue while maintaining excellent communication. I highly recommend Imran and eServe Infotech for all your computer needs!
iris
2 reviewsI went here because I needed a screen replacement on my Mac. Imran ordered the parts quickly and replaced the screen for 200 dollars less than what Apple was asking. Very professional and very efficient. Thanks Imran!
Rongze Gao
1 reviewImran is professional and easy to work with. My laptop repair was done smoothly, and I'm happy with the service. Definitely worth recommending!
Cherry W
2 reviewsI'm really satisfied with the repair. Imran fixed the issue and charged a reasonable price. I would definitely recommend him to my friends.
marco chan
2 reviewsVery friendly and experienced technician. He came to my home and fixed my computer issue on the spot. Highly recommend their services.
Henovanto Khansa
3 reviewsSuch great and affordable service, all of my data is secured, and Imran is a legend at this stuff. Highly recommended for others, especially students if they're having issues with their laptop!
kaye collins
14 reviewsImran provided a great service in repairing my laptop and software problems. I have no hesitation in recommending Imran for any computer issues you might be experiencing.
Jenni Trimboli
4 reviewsAmazing service. Needed my computer for a deadline and it was fixed and returned so promptly. I would recommend this business to everyone.
Matt Thompson
3 reviewsThis service was excellent. They were quick to respond, gave great advice when I was out of my depth with the problem, and were very reasonable with their costs.
Arnau Espuña Nuñez
7 reviewsPretty fast service and very helpful.
CT
Local Guide · 34 reviewsVery great service! Imran provides really good advice about laptop repair. Would highly recommend!
Aloysius Lee Hoong Ler
3 reviewsGreat service by Imran. Screen replacement done in a day, and there's a student discount if you're an ANU student.
kinga zangmo
3 reviewsI was experiencing damage with my computer, and I couldn't be more pleased with the service I received. I highly recommend them to anyone in need of computer repairs.
Lisa Taylor
6 reviewsImran was great to deal with, very responsive and a quick turnaround to repair my screen.
Chelsea Podmore
4 reviewsI called Emraan in a panic after spilling a coffee all over my laptop and he was calm, helpful and able to see me the same day. He explained all steps, provided updates and was a pleasure to work with. Thank you for the quick fix and saving my laptop!
Sara Santa Maria
7 reviewsHad a great service experience here! My laptop was not charging so I took it here to get fixed. My laptop is now charging perfectly after my port was replaced. Service was very quick (fixed in under an hour), kind and affordable!
Anna-Sophie Jürgens
1 reviewFastest and friendliest laptop repair service you could possibly imagine in Canberra. Quick turnaround, really excellent communication and very nice staff. Highly recommended!
Lauren Dencker
3 reviewsAmazing experience. Had a broken hard drive with business info on it. They were able to save our data and transfer to new drive at very reasonable cost.
Elijah Lazarus
2 reviewsIdentified the problem with my 2017 MacBook Pro, fixed and good as new in less than 4 hours. Screen replacement and fixed connectors.
Melissa Grantham
3 reviewsI contacted a few other businesses for quotes but Imran from Eserve Infotech replied to my email and repaired my laptop in less than 24 hours and those other businesses have still not replied. 100% recommend!
Gerard Dempsey
The battery was ordered and the job completed very quickly.
Geoffrey Dunn
Local Guide · 40 reviewsManaged to smash my laptop screen. Emraan replaced it quickly, professionally and without fuss. Reasonable price too. Highly recommended!
Toby Ward
2 reviewsI took my laptop into ESERVE INFOTECH following substantial water damage and within a week, with the help of Emraan specifically, I got it back completely fixed and ready to use again. Great service and reasonably priced.
Anne Maria Jogy
2 reviewsI had recently broke my laptop screen and Emraan fixed it within just 1 day. Great guy and highly recommended.
Zahra Bihi
4 reviewsGreat service and quick turn around. Really appreciate it. Thank you!
Elisa Zeng
3 reviewsHe's a very nice and understanding person who excels at saving MacBooks! Thank you for fixing the serious liquid damage!
Quan Banh
3 reviewsMy laptop's connectors were broken because of my silly mistake (I dropped it). So it couldn't charge anymore. Thanks to Emraan with his clear explanation and excellent service.
D Durie
2 reviewsThank you so very much Emraan, for your responsive, knowledgeable, calm, gracious and efficient support in my emergency. I am so very very grateful to you.
Foxtrot Shaw
2 reviewsMy laptop wouldn't charge so I was going to purchase a battery through eServe Infotech. Imran opened it up to check the issue and it turned out to be a broken connection. Very glad I didn't waste money on a battery. All fixed in 24 hours.
ivan salgado
2 reviewsImran fixed my MacBook Pro that I was having issues with. He is very professional, his service was very quick and the cost was very reasonable. I highly recommend him.
pan zhong
1 reviewVery good customer service, high efficiency, timely follow-up of projects. Highly recommended.
Sun Ruohan
1 reviewI really appreciate Imran's help! I was desperate to find that my computer was broken in the first week of school, and the damage was very serious. But Imran quickly calmed me down and repaired my data!
Jen Weekes
5 reviewseServe offered a timely service at a reasonable price. My computer wouldn't power on. The problem was isolated and the options were given. I opted for a hard drive backup and this was delivered to my home after hours. Great service.
Sue Smith
11 reviewsImran fixed a problem on my computer after a change of email software. He was reliable, knowledgeable and professional. I can highly recommend him.
Barbara Fairchild
Local Guide · 24 reviewsI had uninstalled Norton and my laptop's performance became more and more erratic, with DNS issues and so on. Even a Windows reset didn't work. So I took it to eServe and asked if they could reformat it.
William Johnston
1 reviewAmazing service, went in to get my graphics card fixed on short notice. Infotech was more than willing to assist, with really fast turnaround times. I highly recommend.
Pat Liu
1 reviewMy laptop had an issue with the hinge base, with both sides broken. Imran was considerate and fixed the base quickly, and my laptop was returned the next morning. Really appreciate the help!
Peter Hockings
5 reviewsI contacted Imran about my water damaged MacBook and he managed to diagnose and fix the issue while maintaining excellent communication. I highly recommend Imran and eServe Infotech for all your computer needs!
iris
2 reviewsI went here because I needed a screen replacement on my Mac. Imran ordered the parts quickly and replaced the screen for 200 dollars less than what Apple was asking. Very professional and very efficient. Thanks Imran!
Rongze Gao
1 reviewImran is professional and easy to work with. My laptop repair was done smoothly, and I'm happy with the service. Definitely worth recommending!
Cherry W
2 reviewsI'm really satisfied with the repair. Imran fixed the issue and charged a reasonable price. I would definitely recommend him to my friends.
marco chan
2 reviewsVery friendly and experienced technician. He came to my home and fixed my computer issue on the spot. Highly recommend their services.
Henovanto Khansa
3 reviewsSuch great and affordable service, all of my data is secured, and Imran is a legend at this stuff. Highly recommended for others, especially students if they're having issues with their laptop!
kaye collins
14 reviewsImran provided a great service in repairing my laptop and software problems. I have no hesitation in recommending Imran for any computer issues you might be experiencing.
Jenni Trimboli
4 reviewsAmazing service. Needed my computer for a deadline and it was fixed and returned so promptly. I would recommend this business to everyone.
Matt Thompson
3 reviewsThis service was excellent. They were quick to respond, gave great advice when I was out of my depth with the problem, and were very reasonable with their costs.
Arnau Espuña Nuñez
7 reviewsPretty fast service and very helpful.
CT
Local Guide · 34 reviewsVery great service! Imran provides really good advice about laptop repair. Would highly recommend!
Aloysius Lee Hoong Ler
3 reviewsGreat service by Imran. Screen replacement done in a day, and there's a student discount if you're an ANU student.
kinga zangmo
3 reviewsI was experiencing damage with my computer, and I couldn't be more pleased with the service I received. I highly recommend them to anyone in need of computer repairs.
Lisa Taylor
6 reviewsImran was great to deal with, very responsive and a quick turnaround to repair my screen.
Chelsea Podmore
4 reviewsI called Emraan in a panic after spilling a coffee all over my laptop and he was calm, helpful and able to see me the same day. He explained all steps, provided updates and was a pleasure to work with. Thank you for the quick fix and saving my laptop!
Sara Santa Maria
7 reviewsHad a great service experience here! My laptop was not charging so I took it here to get fixed. My laptop is now charging perfectly after my port was replaced. Service was very quick (fixed in under an hour), kind and affordable!
Anna-Sophie Jürgens
1 reviewFastest and friendliest laptop repair service you could possibly imagine in Canberra. Quick turnaround, really excellent communication and very nice staff. Highly recommended!
Lauren Dencker
3 reviewsAmazing experience. Had a broken hard drive with business info on it. They were able to save our data and transfer to new drive at very reasonable cost.
Elijah Lazarus
2 reviewsIdentified the problem with my 2017 MacBook Pro, fixed and good as new in less than 4 hours. Screen replacement and fixed connectors.
Melissa Grantham
3 reviewsI contacted a few other businesses for quotes but Imran from Eserve Infotech replied to my email and repaired my laptop in less than 24 hours and those other businesses have still not replied. 100% recommend!
Gerard Dempsey
The battery was ordered and the job completed very quickly.
Tony Winmill
14 reviewsEserve customer service is the best I've seen for break fix services. Great comms, trustworthy delivery and reasonable cost. Happy to recommend.
Colby Hanes
4 reviewsWonderful service, fixed very complex issues. Good pricing for students and would definitely recommend!
Clara Huang
7 reviewsGreat service! He helped me find all the information I lost, and also gave me some suggestions! I will definitely recommend his service!
Irina
Local Guide · 19 reviewsI had a no display issue on my PC after installation of a new hardware part at home. Imran was able to help me on the same day and my PC is working perfectly now.
William Lawrence
6 reviewsEmraan is very professional and friendly, the service was excellent and reasonably priced. He is very flexible when it comes to dropping off/picking up computers too.
Zoe Sizer
4 reviewsFriendly, professional, and fast. He repaired my corrupted OS in no time, a life saver!
Christopher Ross
3 reviewsTop notch work, very helpful and skilled technician. I would recommend his skills to any of my friends and he is my go to for PC/laptop repair going forward. 5 stars!
PPink
3 reviewsVery patient and responsible. There are student discounts. The computer repair speed is very fast and professional.
Pasindu Sudaraka
5 reviewsHad a couple of issues about my laptop. He inspected and fixed the problem. Very good service, highly recommended.
Tara Vieira B Healy
7 reviewsEserve Infotech fixed my broken keyboard and touchpad very quickly, at a low cost. They were incredibly professional, and communication throughout the repairs was excellent. I highly recommend them!
Raj Patel
Local Guide · 68 reviewsI am thrilled to recommend Eserve Infotech to all ANU students for their exceptional services. Their laptop repair service was prompt and affordable. Their expert engineer managed everything professionally.
Chee Yang Sew
4 reviewsThe reception and communication was great and friendly! Got the job done quickly.
Armandeep Singh
2 reviewsDamaged my laptop's hinges very badly but the team managed to fix it within a day!
Shahida
2 reviewsImran helped me with broken laptop hinges. Sent an enquiry and got a response in less than a day. Very good communication and it was a really fast fix for a great price. Thank you!
Elijah Pepar
1 reviewGot laptop repaired hassle-free and pretty quickly. Fixed up other bits of damage too.
Lara T
2 reviewsExtremely happy and satisfied. My laptop was repaired within a few minutes of me taking it to Imran. The issue was too difficult for me to fix myself and for the retailers I purchased it from.
Fato
Solved my problem, cleaning and changing the thermal paste, very good work!
Tim Kuffer
4 reviewsGreat job, communication was excellent, and work was completed in a very timely fashion and exactly as quoted. Thanks!
Ryan Hemsley
2 reviewsManaged to save every file off a broken external hard drive. Highly recommend!
Peter Newman
Local Guide · 46 reviewsImran is very knowledgeable as well as being a nice guy. Clear communication and fair pricing.
Barbara Vuskovic
4 reviewsThank you Imran! So helpful, always happy to help and provides the best service. Very appreciative.
eshaan extross
1 reviewExcellent service! Provided me with exactly what I requested to a high standard. Would highly recommend.
Patricia Fletcher
1 reviewImran was very helpful and reliable. Will use again.
fran liao
4 reviewsGood service and so happy that my laptop is fixed.
Matt
Local Guide · 34 reviewsGreat guy, runs an honest business that won't upcharge you.
SInclair Chick
5 reviewsWonderful work and fast getting back to me. Highly recommend!
Benedict Moleta
6 reviewsFast, affordable and comprehensive repair service.
J Art
3 reviewsChanged my laptop battery. It's working great now.
Marg Oldigs
3 reviewsOn time, very polite and helpful. Problem solved quickly.
Tony Mai
5 reviewsMy computer was fixed in one hour, thank you!
terrance act
Great service! Was able to be accommodating and change approach. Would highly recommend!
Martin Arsenault
Local Guide · 52 reviewsAmazing service. Provided a quick diagnosis for my computer and a repair recommendation. After ordering the part, they realised my computer was still under warranty and recommended I go through them instead to save money. Could not recommend this company more.
刘博
1 reviewThey are extremely professional and offer expert advice tailored to your computer. Their prices are reasonable. They get your computer back to you as soon as possible, often within a day, and communication is really smooth.
joseph garner
2 reviewsVery great service. Extremely fast servicing. Will be back if I ever need it.
Arkapravo Nandi
2 reviewsEmraan and his colleague were super helpful diagnosing the LCD screen problem in my Legion 5 gaming laptop. Very convenient for students who study at ANU.
Isharah Hewavitharana
1 reviewHad a great experience here! Got a great student discount and a really quick turnaround time as well. Thank you so much!
Alison Wilson
1 reviewEmraan scores a full 5 stars for knowing what to do, charging affordable rates, and being a genuinely nice human being to deal with.
Saiyam Tandon
3 reviewsIf you need your tech sorted, go see Imran! My laptop was completely acting up, but Imran diagnosed the issue and resolved it quickly by reinstalling the operating system. It now runs faster than the day I bought it.
Jimmy Brown
8 reviewsOwner here has lots of knowledge and was happy to talk to me about the repair for my Fujitsu laptop. Great service.
张闯
The owner was very nice and did a thorough check. The service was efficient and they didn't overcharge. A very good experience, and they are trustworthy.
何松烜
The service and attitude were excellent; they were very patient.
Tony Winmill
14 reviewsEserve customer service is the best I've seen for break fix services. Great comms, trustworthy delivery and reasonable cost. Happy to recommend.
Colby Hanes
4 reviewsWonderful service, fixed very complex issues. Good pricing for students and would definitely recommend!
Clara Huang
7 reviewsGreat service! He helped me find all the information I lost, and also gave me some suggestions! I will definitely recommend his service!
Irina
Local Guide · 19 reviewsI had a no display issue on my PC after installation of a new hardware part at home. Imran was able to help me on the same day and my PC is working perfectly now.
William Lawrence
6 reviewsEmraan is very professional and friendly, the service was excellent and reasonably priced. He is very flexible when it comes to dropping off/picking up computers too.
Zoe Sizer
4 reviewsFriendly, professional, and fast. He repaired my corrupted OS in no time, a life saver!
Christopher Ross
3 reviewsTop notch work, very helpful and skilled technician. I would recommend his skills to any of my friends and he is my go to for PC/laptop repair going forward. 5 stars!
PPink
3 reviewsVery patient and responsible. There are student discounts. The computer repair speed is very fast and professional.
Pasindu Sudaraka
5 reviewsHad a couple of issues about my laptop. He inspected and fixed the problem. Very good service, highly recommended.
Tara Vieira B Healy
7 reviewsEserve Infotech fixed my broken keyboard and touchpad very quickly, at a low cost. They were incredibly professional, and communication throughout the repairs was excellent. I highly recommend them!
Raj Patel
Local Guide · 68 reviewsI am thrilled to recommend Eserve Infotech to all ANU students for their exceptional services. Their laptop repair service was prompt and affordable. Their expert engineer managed everything professionally.
Chee Yang Sew
4 reviewsThe reception and communication was great and friendly! Got the job done quickly.
Armandeep Singh
2 reviewsDamaged my laptop's hinges very badly but the team managed to fix it within a day!
Shahida
2 reviewsImran helped me with broken laptop hinges. Sent an enquiry and got a response in less than a day. Very good communication and it was a really fast fix for a great price. Thank you!
Elijah Pepar
1 reviewGot laptop repaired hassle-free and pretty quickly. Fixed up other bits of damage too.
Lara T
2 reviewsExtremely happy and satisfied. My laptop was repaired within a few minutes of me taking it to Imran. The issue was too difficult for me to fix myself and for the retailers I purchased it from.
Fato
Solved my problem, cleaning and changing the thermal paste, very good work!
Tim Kuffer
4 reviewsGreat job, communication was excellent, and work was completed in a very timely fashion and exactly as quoted. Thanks!
Ryan Hemsley
2 reviewsManaged to save every file off a broken external hard drive. Highly recommend!
Peter Newman
Local Guide · 46 reviewsImran is very knowledgeable as well as being a nice guy. Clear communication and fair pricing.
Barbara Vuskovic
4 reviewsThank you Imran! So helpful, always happy to help and provides the best service. Very appreciative.
eshaan extross
1 reviewExcellent service! Provided me with exactly what I requested to a high standard. Would highly recommend.
Patricia Fletcher
1 reviewImran was very helpful and reliable. Will use again.
fran liao
4 reviewsGood service and so happy that my laptop is fixed.
Matt
Local Guide · 34 reviewsGreat guy, runs an honest business that won't upcharge you.
SInclair Chick
5 reviewsWonderful work and fast getting back to me. Highly recommend!
Benedict Moleta
6 reviewsFast, affordable and comprehensive repair service.
J Art
3 reviewsChanged my laptop battery. It's working great now.
Marg Oldigs
3 reviewsOn time, very polite and helpful. Problem solved quickly.
Tony Mai
5 reviewsMy computer was fixed in one hour, thank you!
terrance act
Great service! Was able to be accommodating and change approach. Would highly recommend!
Martin Arsenault
Local Guide · 52 reviewsAmazing service. Provided a quick diagnosis for my computer and a repair recommendation. After ordering the part, they realised my computer was still under warranty and recommended I go through them instead to save money. Could not recommend this company more.
刘博
1 reviewThey are extremely professional and offer expert advice tailored to your computer. Their prices are reasonable. They get your computer back to you as soon as possible, often within a day, and communication is really smooth.
joseph garner
2 reviewsVery great service. Extremely fast servicing. Will be back if I ever need it.
Arkapravo Nandi
2 reviewsEmraan and his colleague were super helpful diagnosing the LCD screen problem in my Legion 5 gaming laptop. Very convenient for students who study at ANU.
Isharah Hewavitharana
1 reviewHad a great experience here! Got a great student discount and a really quick turnaround time as well. Thank you so much!
Alison Wilson
1 reviewEmraan scores a full 5 stars for knowing what to do, charging affordable rates, and being a genuinely nice human being to deal with.
Saiyam Tandon
3 reviewsIf you need your tech sorted, go see Imran! My laptop was completely acting up, but Imran diagnosed the issue and resolved it quickly by reinstalling the operating system. It now runs faster than the day I bought it.
Jimmy Brown
8 reviewsOwner here has lots of knowledge and was happy to talk to me about the repair for my Fujitsu laptop. Great service.
张闯
The owner was very nice and did a thorough check. The service was efficient and they didn't overcharge. A very good experience, and they are trustworthy.
何松烜
The service and attitude were excellent; they were very patient.